vTEAMS
Having the right team in place is essential to keep your ServiceNow platform running and improving. Our vTEAMS managed services give you direct access to our expert team of certified consultants with hands-on experiences, who can handle day-to-day fixes, resolve issues, and deliver enhancements as your needs grow.
We employ a blended resource approach, strategically deploying the necessary skills without dependence on offshore or outsourced call centers, giving priority to our core team for service delivery. Offshore resources are available upon request.
Our Clients
Major Global Retail and Technology Company:
As their Tier 1 managed services provider, we deliver both onshore consulting and offshore resource options to meet client needs.
Major USA Wide Healthcare Clinic
In our seventh+ year of service, we consistently bridge gaps and elevate our performance each year. They not only utilize vTEAMS for support but also leverage it for crucial development projects.
Federal Judicial Branch
This agency has acknowledged our capability to successfully execute key projects. They initially engaged us for critical initiatives and have now incorporated vTEAMS as an integral component of their ongoing ServiceNow strategy.
West Coast City
Now in a multi-year of engagement, this client initially involved us in development and implementation work. Subsequently, they selected vTEAMS as a pivotal element in their evolving ServiceNow Strategy.
Standard Package
Reactive onshore support focused on issue resolution and break/fix requests, with access to our vTEAMS portal. Designed for organizations that need a responsive support team to handle tickets and keep systems running smoothly.
Plus Package
Our premium managed service, where we proactively engage with you, your team, and your instance to ensure the smooth running of your ServiceNow infrastructure. Full Managed Services available including development and enhancements as well as consulting services to grow the value of your ServiceNow investment.
Staff Augmentation
Experienced consultants to augment your existing projects in times of need.