vTEAMS provides support and enhancements for our clients.
Having the right team to support, manage and evolve your ServiceNow investment is key. We offer Managed Services in the form of Virtual Teams, enabling your organization to leverage our team's expertise and support for bugs and enhancements.
Our esteemed team of consultants is predominantly located in our headquarters in Minnesota, ensuring a strong North American presence. Each consultant possesses certified administrator credentials, and many hold additional certifications in development and implementation.
What sets our consultants apart is their firsthand experience in ServiceNow implementations, having worked either as customers or implementers. This unique perspective enables them to offer valuable insights and practical solutions, enriching the delivery of our services.
We provide three different packages based on your needs.
vTEAMS Standard
Our standard service is reactive onshore managed services giving you access to our Virtual teams portal to raise, view, and edit tickets with the support team.
vTEAMS Plus
Our premium managed service, where we are proactively engaging with you, your team, and your instance to ensure the smooth running of your ServiceNow infrastructure.
Staff Augmentation
If you need our experienced and skilled ServiceNow consultants on your projects, we can bring our team to help.
We are excited to be part of your ServiceNow team!